Cancellation and Refund Agreement
These Meditations and workshops are priced to allow this work to be sustainable, with a Cancellation and Refund policy designed to support that too.
Cancellations due to Covid-19:
In the event of Covid-19 regulations becoming stricter, the viability of running each meditation will be reviewed two weeks prior to the meditation date, to work with any existing Covid-19 guidelines.
If we need to cancel any events due to Covid-19, we will issue a full refund minus the booking fee.
SPRING RETREAT 2020: in the event of NSW Covid-19 regulations becoming stricter, the viability of running this retreat will be reviewed two weeks prior to the date, to work with any existing Covid-19 guidelines. In this case, if we need to cancel the retreat, we will issue a full refund minus the booking fee.
Victoria second wavers: if you live in Victoria and are currently in lockdown, please only book your space if you sincerely think you will be able to attend. Cancellations are 100% refundable up to 6 weeks before the retreat (minus a $50 admin fee and minus booking fee per person). Within 6 weeks: a 100% refund will ONLY apply if there is someone to fill the vacancy (minus a $50 admin fee and minus booking fee per person). Sorry for this strict policy for our dear Victoria friends. Please understand that Gracias Madre has had to cancel a large number of events due to Covid-19. We need the above policy to make sure we are able to run this retreat without a large number of people pulling out due to being in Victoria and unable to attend. We love you and are thinking of you.
Cancellations up to 48 hours before the event: full refund minus $10 admin fee and minus booking fee per person
Within 48 hours of the event: no refunds. Sorry!
Private sessions with Sarah:
Cancellations are refundable up to 48 hours before the session minus $10 admin fee. Fee transfer to another date will also incur $10 admin fee.
Cancellations between 24 and 48 hours before the session, will receive a 50% refund or 50% fee transfer to another date.
Cancellations up to 24 hours before the session: no refunds or fee transfer to another date. Sorry!
If you need to cancel a session due to illness, please present a doctor’s certificate to us and we will issue a full refund minus $10 admin fee.
Meditation or workshops:
Cancellations are refundable up to 14 days before each Meditation or workshop, minus a $50 admin fee and minus booking fee per person.
Within 14 days: a full refund minus $50 admin fee and minus booking fee per person will apply if there is someone to fill the vacancy or 50% refund minus $50 admin fee and minus booking fee per person if the vacancy cannot be filled.
Within 5 days of the meditation or workshop: no refunds. Sorry!
Cancellations are 100% refundable 28 days before a retreat, minus a $50 admin fee and minus booking fee per person.
Within 28 days: a 100% refund will apply if there is someone to fill the vacancy or 50% refund if the vacancy cannot be filled….minus a $50 admin fee and minus booking fee per person.
Within 14 days of the retreat: no refunds. Sorry!
Transferring a booking to another date for either meditation, workshops or retreats, will incur a $50 admin fee per person. A change of date within 28 days of your booking date is considered a cancellation. Every effort will be made to fill the vacancy and, if successful, will be considered a date change only.
We understand that illness is unpredictable. If you need to cancel one of our events due to illness, please present a doctor’s certificate to us and we will issue a full refund minus $100 admin fee and minus booking fee per person.
To make a cancellation, send a cancellation email to us here.
In the event of Gracias Madre cancelling the event due to unforeseen circumstances, participants will be given a full refund of any course fees paid (minus booking fee). Should any such circumstances arise the booking becomes null and void and Gracias Madre and the participant are released from any obligation or recourse, and none of the Gracias Madre team will be liable for any additional expenses that the participant may have already incurred.
If you have a question about the status of your booking then please contact us here
Your well-being is very important to us.
For your own well-being and the consideration of other participants, any person with any of the following conditions must not participate.
Please make an honest assessment.
- People with a history of psychiatric treatment or mental health issues (please contact us to discuss)
- People having cardiac treatment or who have cardiovascular issues.
- People with epilepsy.
- Pregnant women.
- Minors – under 18
If you are unsure, please contact us before you register for a meditation.
It is imperative that you avoid certain medications (e.g. blood pressure tablets, anti-depressants, and others) and recreational drugs (eg MDMA) before and after this work in order to avoid detrimental medication interactions. These includes many prescription and over-the-counter pharmaceuticals.
Please contact us immediately if you are taking any medications so we can work out the best course of action for you.
Special note to diabetics: This practice may change the amount of insulin or oral anti-diabetic medication that you need. Please contact us if you are diabetic.
By proceeding through the check-out you are confirming that you, and anyone you are booking for, has carefully made this health assessment and is eligible for participation.